ANCELLATIONS & RETURN POLICY
Cancellations should be requested within 24 hours from delivery by sending us an email ([email protected]) including your order number, full details, and the items you wish to return.
Returns must be received within 30 days of receipt. All items must be in a brand new condition. We will refund the cost of the purchased products in full.
-All engraved or custom pieces are final sale.
-For hygienic reasons, we do not accept the return of earrings
CM reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online and in the Return Instructions accompanying the order. In the case of unauthorized or non-standard returns, the purchased items will be returned to the shipping address specified in the original order.
We will not compensate for returned packages lost in the return shipping – therefore we recommend that you send all items by registered post.
Returns should be sent to:
Diomidous Kiriakou 3
+30 210 8080537
CM Makris will repair any damaged pieces within one year at no additional cost to the customer.
We are only able to refund the amount to the credit card, bank account, or PayPal account that was used to place the order. We are entitled to retain the refund until we have received the products or proof of return of the products. Please note that payment processing is beyond our control and it may take up to 14 business days for the credit to be applied from the day we have received the products.
If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable.
CREDIT INFORMATION SHARING
We do not share customers’ credit card information with any third parties or vendors.
We accept Visa, Mastercard, and American Express.
Please email with any questions to [email protected]
CONTACT CM Makris
EMAIL: [email protected]
PHONE: +30 210 8080537